Etech’s global facilities – Onshore, Nearshore, and Offshore, have the abilities to customize the solution that finest match all of your current needs. With Etech’s international outreach, Etech is always available to assistance your clients and produce steady Fantastic ordeals.
a gaggle of devoted leaders while in the contact Heart field who're captivated with building a impressive variance for our
About us Etech provides future-generation BPO read more answers. a worldwide minority-owned small business, Etech has produced and trademarked how to show your facts into strategic insights. Leveraging the power of synthetic plus human intelligence Etech enhances education and coaching to deal with significant behaviors creating enhanced customer experiences and shareholder benefit. Etech released in 2003 with only 400 personnel and a single Speak to Centre in Nacogdoches, Texas.
Etech is undoubtedly an omnichannel buyer engagement options supplier for many of the earth’s foremost and most highly regarded brand names. The knowledge Etech has obtained across a wide array of small business verticals allows us to consistently deliver Remarkable, particular client encounters.
Learn More daily life At Etech Etech thinks in Performing really hard and participating in hard and strives for making staff members experience empowered and confident in The task They're accomplishing.
At QEval, we’re focused on serving to contact facilities make improvements to their effectiveness by way of very clear, actionable insights. Our functionality analytics stories give you a detailed breakdown of agent pursuits, client interactions, and operational bottlenecks, so you can make educated selections that produce measurable improvements. With QEval, you don’t just get stories—you have the resources and proposals to act on them.
Etech’s innovative know-how solutions and experienced leaders have an understanding of your enterprise requirements and figure out the strategic insights your brand name needs to push benefits.
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The mix of treatment, rely on and Electricity brought to the company is exactly what makes the lifestyle at Etech exceptional. Our CEO often says, “If we take care of our men and women, the figures will look after them selves.”
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satisfy Malisha, a shining star on our customer care team! From tackling responsibilities to taking pleasure in fun workforce pursuits, Malisha is familiar with how to help keep the stability amongst get the job done and play. Her constructive Angle and team spirit make her a Pleasure to operate with.
A group of devoted leaders inside the Get in touch with Heart business who are excited about making a exceptional change for our
Listed here are just a few important attributes of what we offer: ✅ Detailed insights into agent overall performance via extensive analytics